Vince live is designed to be able to connect to a wide range of systems and services. For Vince live to connect to on premise Infor ION Gateway the gateway need to be available from internet. Most on premise customers have Infor ION installation behind firewall which is not accessable directly from internet.
https://documents.lucid.app/documents/74952486-3358-4b65-b7c5-ee55bfea00d0/pages/0_0?a=340&x=385&y=-54&w=1175&h=958&store=1&accept=image%2F*&auth=LCA 8ea33bbcb51f6bfc201bc3ff4d45bc30a819e05cd15140bd2f94a2565b2891eb-ts%3D1696592864
When the Infor ION Gateway on the premises is inaccessible from the internet, there are alternative methods to set up a connection. It is crucial to prioritize security best practices and comply with company policies while configuring these alternatives to guarantee the system's security and dependability.
This method involves configuring the firewall to allow traffic to pass directly to the ION Gateway:
However, this approach has risks: